Dont let Medicare intimidate you.

You've had to make benefit decisions before as an employee. Let VIVA Medicare Plus help you make them now. Here are some questions you may need answered:

I don't want to pay any monthly premiums.2

If you don't want to pay any monthly plan premiums, then you should look at VIVA MEDICARE Plus Rx. This convenient plan offers many money-saving features, all for $0 a month in plan premiums.2

How can I save money?

Beyond just competitive copays and out-of-pocket costs, VIVA Medicare Plus plans have an abundance of additional money-saving plan features like covered eye exams, up to $20 a month toward fitness center memberships, world-wide emergency coverage and unlimited hospital days. Some VIVA plans offer annual allowances for eyewear and dental care - plus more.

I need a plan with prescription drug coverage.

Our most popular plans (VIVA Medicare Plus Rx Premier, VIVA Medicare Plus Rx , and VIVA Medicare Plus Rx Extra Value) include Medicare Part D prescription drug coverage. You'll also gain the benefit of our extensive nationwide pharmacy network.1,3

Will I be restricted to which doctors and hospitals I can go to?4arrow

VIVA Medicare Plus has a broad network of doctors and hospitals to choose from.  Another thing members love about VIVA Medicare Plus is that they don't need a referral to see a specialist. You can get in to see a plan doctor who can help you - no bothering with referrals.

How can I know I'm getting a good deal?

Just ask our members.  Year after year, VIVA Medicare Plus scores significantly above the national average for member's overall satisfaction with our plans6.  We are also the fastest growing and largest plan in Jefferson County*.  Isn't that the best way to get advice - from someone who has used it?

I want a company that's easy to deal with.

Then you're in luck. VIVA Medicare Plus customer service department is located right here in Alabama, so it's easy to talk to one of our helpful plan representatives. No annoying buttons to press or phone menus to go through, just a friendly person ready to help. Call us today at 1-888-830-VIVA (8482). TTY users should call 1-800-548-2546. Regular office Hours are Monday - Friday, 8 am - 8 pm CST. Extended office hours (Oct. 15, 2011 - Feb. 14, 2012) are Monday - Sunday, 8 am - 8 pm CST.

I want to make sure the plan I choose is safe and reliable.

There's no need to worry with VIVA Medicare Plus. We've been offering Medicare Advantage Plans for over 13 years and we're owned by the world-renowned UAB Health System, so you know it's a plan you can trust.

What if I'm on Medicaid?

If you have both Medicare and Medicaid you're eligible for VIVA MEDICARE Plus Rx Extra Value, a plan with low or no out-of-pocket costs for medical care, transportation services, a $150 dental allowance, a $100 annual eyewear benefit, very low copays for prescription drugs, and many other great benefits5,6,7.

(5) Premiums, copays, coinsurance, and deductibles may vary based upon the level of help received.

(6) This plan is available to anyone who has both Medical Assistance from the State and Medicare.

(7) VIVA Medicare Plus Rx Extra Value is a Coordinated Care plan with a Medicare Advantage contract and a contract with the Alabama Medicaid program.

I'm not in the best of health - Am I still eligible to enroll?

As a Medicare beneficiary, you cannot be denied membership in a Medicare Advantage plan due to poor health, disability, or a pre-existing condition (with the exception of End Stage Renal Disease-ESRD). Also, there is no waiting period on any VIVA Medicare Plus plan. You do need to have Medicare Parts A and B and live in the plan Service Area to enroll.

I need to know more about Medicare in general.

Feel free to call us anytime. We'd love to help answer any of your Medicare-related questions. You can also find valuable information on Medicare's website at www.medicare.gov.

I want to talk to someone now.

No problem. Call, visit, or email us with any questions you may have.

Call toll-free: 1-888-830-VIVA(8482)
TTY users, call: 1-800-548-2546
Regular Hours: Monday - Friday 8a.m. - 8:00 p.m. CST
Extended Hours: (Oct. 15, 2011 - Feb. 14, 2012): Monday - Sunday 8a.m. - 8 p.m

Come by a VIVA Medicare Cafe today for information or just a cup of coffee!

Birmingham: View Map
 (205) 978-4911
1550 - K Montgomery Hwy, Birmingham, AL 35216
Montgomery: View Map
 (334) 272-8882
2107 - B Eastern Blvd, Montgomery, AL 36117

 Mobile: View Map
(251) 380-2222
907 Hillcrest Road Suite E, Mobile, AL 36695




1You may be able to get Extra Help to pay for your prescription drug premiums and costs. To see if you qualify for Extra Help, call: 1-800-MEDICARE (1800-633-4227). TTY users should call 1-877-486-2048, 24 hours a day/ 7 days a week; the Social Security Office at 1-800-772-1213 between 7 a.m. and 7 p.m., Monday through Friday. TTY users should call, 1-800-325-0778; or Your Medicaid Office

2You must continue to pay your Part B premium. Individuals must have both Part A and Part B to enroll

3In general, beneficiaries must use network pharmacies to access their prescription drug benefit, except in non-routine circumstances. Quantity limitations and restrictions may apply.

4You must use plan providers except in an emergency, urgent care situations, or for out-of-area renal dialysis or other services.  If you obtain routine care from out-of-network providers neither Medicare nor VIVA Medicare Plus will be responsible for the costs.

5 Based on total new members in the VIVA Medicare Plus service area; from www.cms.gov/MCRAdvPartDEnrolData/ measured from 07/10-06/11

6 Based on the 2003-2011 annual CAHPS Survey Overall Rating of Health Plans

*Data found at www.cms.hhs.gov/MCRAdvPartDEnrolData